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Do you have a passion for the beauty of the high desert?Are you a storyteller at heart?Can you imagine yourself in the Valley of Fire one day, and staring across Zabriskie Point the next?Put your passion to work taking tour guests to Red Rock Canyon, Valley of Fire, Death Valley, the Grand Canyon and Hoover Dam! We are hiring adventurous stewards who are energetic, safety-minded and capable of bringing our Las Vegas tours to life. We provide a great tipping opportunity, sign-on bonus, extensive training, advancement opportunities and an excellent benefits package.
Company CultureWilling to model Love in Action by expressing Leading With Love principles of patient, kind,, humble, respectful, unselfish, forgiving, truthful, trusting and dedicated.
$14.50 hourly pay plus cash gratuities. $400 sign-on bonus (paid out at 3 months and 6 months).Full-time positions.Hiring now for 6 weeks of paid training starting April 29, 2024!Full-time new hires eligible for medical, dental and vision benefits along with company paid life insurance and short term disability. All new hires eligible for Paid Time Off, 401k, complimentary tours for family and friends, our referral program and our Employee Assistance Program.Our Tour Guides work in a dynamic tourist environment focused on customer satisfaction. A guide provides a fun, informative tour. They provide for the comfort and safety of the customer while delivering information on natural and cultural resources in a meaningful way. They are safety minded, inspecting and operating their vehicle in compliance with all Laws, Regulations, and Company Policies and Procedures.
Responsibilites
Able to perform the following Guide fundamentals in a satisfactory manner
Conducts tours in an engaging and professional manner
Skilled driving on and off road
General understanding of our permits and operating plan
General understanding/working knowledge of tour scheduling & tour rotation
Reads and follows manifest to insure tour type and accuracy
Presents information on all tours: Local history, geology, USFS, plants & animals
Assists customers in and out of the jeep and demonstrates concern for their safety.
Reviews/Refreshes knowledge from training and pursues ongoing learning and education
Professional and effective communication across departments to insure maximum tour efficiency.
Displays a positive, friendly and professional attitude in all interactions with customers, fellow employees, citizens, competitors, hotel/resort staff, and management.
Maintains an average to above average attendance record.
Respects and follows company policies and procedures.
Takes constructive feedback in a respectful manner and applies it.
Is available to work up to 12 hours/day with up to 10 hours of tour time.
Consistently and carefully inspects, operates, and cleans their vehicles repetitive motion involves: climbing in and out of the vehicle, reaching overhead and across at chest level.
Maintain efficient, daily contact and adequate communication with the reservation staff to assure timely tour departures and accurate Jeep assignments.
Safely operates the vehicle while crafting entertaining and informative tours.
Key Metrics
Internal and External Customer satisfaction: Pink Listens, comments/feedback.
Reliability/availability good attendance record, willing to work extra shifts during peak times
Quality of tour: driving skills, knowledge of the resources, fun.
Safety follows all SMITH guidelines and has a good safety record.
Ongoing educational pursuits to enhance interpretive and informational skills.
25 years of age or older to meet insurance requirement.
Effective communication skills: energetic, outgoing, entertaining speaker.
Team player that is self-motivated and takes initiative.
Good judgment and problem solving skills.
Outdoor enthusiast with an interest in flora, fauna, history, archaeology, and geology.
Able to endure weather extremes in a physical-oriented job.
Defensive driving skills and a drivers license clear of major moving violations.
Frequent bouncing up and down in the driver’s seat as a result of driving on rugged trails, washboard gravel roads, and climbing up and over rocks for up to 10-12 hrs./day. (Ruggedness varies by location). Las Vegas Tour Guides do mostly pavement tours.
Able to walk on dirt trails, uneven ground, and rock formations to point out scenic views and rock structures. Able to conduct hiking tours.
Must be able to speak and hear clearly to provide quality customer service.
CPR/First Aid certified and so should be able to remain calm and effective when dealing with medical emergencies encountered.
Job Types: Full-time
Salary: $14.50 per hour
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Professional development assistance
SCHEDULE: Varies
Tours are 5.5 to 10 hours plus paid prep-time and additional hours as needed
Early Morning + Day shift
Evening shift
Holidays
Weekend availability
This is considered a safety critical position for purposes of the Pink Jeep Tours drug testing policy which is subject to pre-employment and random drug testing.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Leisure, Travel & Tourism
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